Privacy Policy

Effective Date: 22/4/2022

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or use our website and services, including online courses, community forums, and healthcare services (the "Services").

We take privacy and data protection seriously. Our healthcare services are compliant with the Health Insurance Portability and Accountability Act (HIPAA) in the U.S. and the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada. By using our website and Services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or Services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

Information that can identify you, such as your name, email address, phone number, billing information, and any other details you provide when registering for our courses, subscribing to newsletters, or contacting us for support.

b. Healthcare Information:

If you use our healthcare services, we may collect health-related information, including health history, treatment details, and other sensitive information as required to provide personalized care. **All healthcare data is handled in compliance with HIPAA (in the U.S.) and PIPEDA (in Canada) to ensure the highest level of privacy protection.**

c. Automatically Collected Information:

We may collect data about your device and usage patterns automatically, such as IP addresses, browser types, pages visited, and time spent on the site through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

- Provide, improve, and personalize our Services, including offering courses and community interactions.

- Facilitate and manage your participation in community forums and online discussions.

- Provide healthcare consultations, advice, and services (subject to applicable laws and your consent).

- Send updates, newsletters, and marketing communications (with your consent).

- Process payments and manage your account.

- Respond to your inquiries and provide customer support.

- Comply with legal and regulatory requirements, including HIPAA and PIPEDA.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

- With Service Providers:

We may share your information with trusted third-party service providers who assist us in delivering our Services (e.g., payment processors, hosting services, and healthcare service providers). These providers are obligated to protect your data and use it only as directed by us.

- Legal Obligations:

We may disclose your information if required by law, regulation, legal process, or governmental request, or if we believe it is necessary to protect the rights, property, or safety of our users, employees, or others. Any sharing of healthcare data will strictly follow HIPAA and PIPEDA requirements.

- Business Transfers:

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.

4. Your Rights and Choices

You have the following rights regarding your personal information:

- Access and Correction:

You may request access to your personal information and ask for it to be corrected or updated.

- Opt-Out of Communications:

You can opt out of marketing emails by following the unsubscribe link in the email or contacting us directly. However, you may still receive administrative communications related to your account or Services.

- Deletion:

You may request that we delete your personal information, subject to any legal obligations we may have to retain certain data.

- Healthcare Information:

  You have the right to access and request corrections to your health information. Healthcare data will only be shared with relevant parties for the purpose of providing care, in full compliance with HIPAA (for U.S. residents) and PIPEDA (for Canadian residents).

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure storage systems, and access control procedures to safeguard sensitive healthcare data in line with HIPAA and PIPEDA requirements. However, no data transmission over the internet can be guaranteed to be completely secure, and we cannot ensure or warrant the security of any information you transmit to us.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage data and improve your experience on our website. You can control the use of cookies through your browser settings, but disabling cookies may limit your use of certain features.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such sites. We encourage you to read their privacy policies before providing any personal information.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect or store information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the revised policy on our website with an updated effective date. Your continued use of our Services after any changes to the Privacy Policy will constitute your acceptance of the updated terms.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.